Welcome to HikinHigh Travels Private Limited (“HikinHigh,” “we,” “us”). These Terms & Conditions govern your use of www.hikinhigh.com (the “Site”) and services including hiking tours and adventure bookings. By accessing the Site or booking, you agree to these terms, compliant with Indian Contract Act 1872 and Consumer Protection Act 2019.
Acceptance of Terms
These terms form a binding contract. We may update them; continued use constitutes acceptance. Review Cancellation & Refund, Privacy, and Safety Policies linked in footer.
Eligibility and Accounts
- •Must be 18+ years; minors require guardian consent and waiver.
- •Provide accurate information; maintain password security. We reserve right to suspend accounts for violations.
Booking and Payments
- •Bookings confirmed via email post-payment; subject to availability and fitness approval.
- •Payments via secure gateway; GST/TCS applied (20% on foreign packages). No chargebacks except per policy.
User Responsibilities
- •Declare health/fitness; complete risk waiver pre-trip.
- •Follow guide instructions; prohibited: alcohol/drugs, unauthorized deviations.
- •Personal gear responsibility; damage to equipment incurs charges.
Liability and Disclaimers
HikinHigh not liable for injuries/death from adventure risks, weather, or third-party services (airlines/hotels). Participation at own risk post-briefing. Force majeure (strikes, pandemics) excuses performance.
Insurance
We provide ₹5 lakhs coverage; personal travel insurance recommended.
Indemnity
You agree to hold us harmless from claims arising from your negligence.
Intellectual Property
Site content (logos, itineraries, photos) proprietary. Limited personal use; no reproduction without permission.
Termination
We may terminate access for policy breaches without notice. You may stop using services anytime.
Governing Law
Delhi, India courts have exclusive jurisdiction. Disputes via consumer forums first.