HikinHigh Travels Private Limited processes refunds per this policy, compliant with the Consumer Protection Act 2019.
Submission Process
All refund requests must be emailed to bookings@hikinhigh.com. The date the email is received determines the eligibility for the refund.
Non-Refundable Items
- TCS (20% outbound)
- Visa Fees
- Insurance Premiums
Processing Timelines
Refunds are issued within 15 working days after supplier confirmation.
Airlines: Maximum of 21 days per DGCA guidelines.
Bank Charges
Applicable bank charges will be deducted from the final refund amount.
Refund Method
Vouchers are preferred and remain valid for 1 year from the date of issue.